Shipping Policy

Thank you for shopping at eyzaaro.com. We are dedicated to delivering your items quickly, safely, and with absolute transparency. Please review our complete shipping policy below to understand how your order is processed and delivered.

📋 Shipping Timeline Summary

1. Shipping Cost & Fees

We believe in straightforward, honest pricing.

• Free Shipping on All Orders: We provide completely free standard shipping on every single item storewide, with no minimum purchase required.

• No Hidden Fees: The price you see on the product page is exactly the price you pay at checkout. There are absolutely no handling charges, restocking fees, or unexpected hidden costs.

2. Order Processing & Transit Breakdown

To ensure absolute clarity, here is how we calculate your delivery time from the moment you click "Buy":

Order Cutoff Time (2:00 PM GMT)

• If you place your order before 2:00 PM GMT on a business day, processing begins the very same day.

• Orders placed after 2:00 PM GMT, or over the weekend/public holidays, will begin processing on the following business day.

Handling Time (1-2 Business Days)

Our team carefully picks, quality-checks, and securely packages your items. This step takes 1 to 2 business days (Monday through Friday). Orders are not processed or dispatched on weekends.

Transit Time (2-3 Business Days)

Once packaged and handed over to our shipping carriers, your package will travel to your address. Courier transit takes 2 to 3 business days (Monday through Friday).

Total Delivery Window

By combining handling and transit times, your total estimated delivery timeframe is 3 to 5 business days from the date of purchase.

3. Order Tracking

Once your package leaves our facility, we will automatically email you a shipping confirmation containing your tracking number and a link to trace your delivery. Please allow up to 24 hours for the tracking information to update on the carrier's network.

4. Damaged or Missing Packages

If your tracking information indicates that your package was delivered but you cannot find it, or if your item arrives damaged during transit, please contact our support team immediately at support@eyzaaro.com. We will launch an investigation with the carrier and resolve the issue for you right away.

5. Business and Contact Information

For any inquiries, status updates, or questions regarding our shipping procedures, feel free to reach out to our dedicated support channels:

• Email: support@eyzaaro.com

• Phone: +44 7868 3313 74

• Physical Address: 219 Tennyson Place, Bradford, West Yorkshire, United Kingdom, BD3 0AE

• Business Hours: 9:00 AM to 5:00 PM (Greenwich Mean Time - GMT), Monday to Friday.

• Response Time: We aim to respond to all customer inquiries within 24 hours.